173787Y26_Servicenow solution Architect(ITOM)

Owns (reviewed and approved by ServiceNow Solution Architect) end-to-end automation architecture across all the in-scope queues of L2 teams b) Translates incident/request/problem patterns into a unified automation roadmap which is finalized by queue owners and Technical Product Managers c) Defines integration patterns across ServiceNow ITSM/ITOM/AIOps and third-party tooling Zscaler, CrowdStrike, SSO, cloud/network but not limited to these tools d) Sets the prioritization framework as finalized…